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Online Rudraksha

Refund Policy

Online Rudraksha Refund & Return Policy

Rudraksha wearing is a matter of faith and belief. All information is based on the scriptures, published books, and individual experiences. OnlineRudraksha guarantees the quality of the beads and not the effects. Wearer’s discretion is advised.

OnlineRudraksha is a customer-centric organization. We take pride in providing high-quality, genuine Rudraksha beads. We take every detail into account to ensure that our products are of premium quality and maintain customer satisfaction.

If in the event you are not satisfied for any reason with the product, you can inform us regarding the return of the product within 3 days from the date of receipt to initiate a full refund. You can initiate the return by reporting the issue to us on onlinerudraksha2022@gmail.com.

In case you are not satisfied with the quality/authenticity of the products purchased or if the product is damaged during shipping, we will give a refund or exchange if the following criteria are met:-

Before Return Or Exchange Let Us Know In Details With The Reason Of Return Or Exchange. Once Your Return And Refund Request Has Been Acknowledged By Us, You Can Initiate A Return Of Your Package As Per Instructions Given To You By Our Customer Care Team. Refund Will Be Initiated Upon Receipt Of Complete Package.
Please send us an email at onlinerudraksha2022@gmail.com before initiating the return. We recommend you send the product via a reliable courier service with a tracking number. Return shipping charges will be paid by the customer. We are not responsible for lost or damaged packages. Lost and damaged packages will not be refunded.

Mode of Payment for Refund

  1. Refund Mode:
    • Refunds can be processed via the original payment method used during the purchase.
    • Accepted refund modes include:
      • Credit Card
      • Debit Card
      • PayPal
      • Bank Transfer
      • Gift Cards (if applicable)
  2. Duration:
    • Refunds will be processed within 7 business days from the date of refund approval.
    • Please note that the time it takes for the refunded amount to appear in your account may vary based on the payment method:
      • Credit/Debit Card: 5-7 business days
      • PayPal: 3-5 business days
      • Bank Transfer: 7-10 business days

If you have any questions or require further assistance, please contact our customer service team at OnlineRudraksha

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